The SAP Utilities (IS-U) component is a sales and information system that supports all business processes and utility services of a utility company.
IS-U is integrated with the Service Management (PM-SMA), Customer Service (CS) and Sales and Distribution (SD) application components, enabling billing of service orders, service contracts, and the sale of goods.
The Contract Accounts Receivable and Payable (FI-CA) component manages the large number of postings from billing and budget billing requests.
IS-U uses the SAP Business Workflow application component to automate business processes.
Different SAP ISU Components/ Modules:
1. Basic Functions: Manages addresses and regional structures, as well as generating schedules for meter readings, billings, and budget billings.
2. Master Data: This data includes the Business Master Data (BMS) as Business Partners, Contract Accounts and Contracts; Technical Master Data (TMS) as Connection Objects, Premises, Installations, Point of Delivery, Devices and Device locations.
3. Device Management: This component manages technical data, installations, meter readings, and the inspection of devices.
4. Billing : The supply and services provided by a utility company are billed using this component. It offers a range of billing procedures with a variety of selection and control options. For example, the component enables:
* Billing of residential and nonresidential customers
* Annual consumption billing and periodic monthly billing cycles
* Billing for different divisions
* Numerous bill forms
* Billing simulation
* Validation of billing documents and bills
5. Invoicing: to invoice billing documents of selected contracts, or create bills for budget billing amounts. It creates FI-CA documents for: IS-U consumption billing, External billing, SD billing.
6A. Customer Interaction Center (CIC): Customer Interaction Center (CIC) application offers customer service organizations robust call center functionality and a highly customizable design. The CIC application enables agents to:
* Process inbound, and simple outbound, telephone calls from customers and other business partners using Computer Telephony Integration (CTI) technology as middleware
* Seamlessly process any business transaction.
6B. Front Office : Different common business transactions can be processed. These include:
* Changes to customer data
* Move-in/out
* Interim billing
* Bill complaint
* Budget billing adjustment, etc.
7. Internet-Self-Services : It enables utility company's customers to notify the company of new or changed information via the Internet. The following functions are currently available:
* Grant direct debit authorization
* Pay bill
* Display bill
* Provide accounts information
* Register move-in
* Change bill address
* Enter meter readings
* Register supplier change
* Registration and changes to password
* Display consumption history
* Initiate call-back
* Request new password if old password was forgotten.
8. Energy Data Management (EDM): Energy Data Management is a solution that fulfills requirements by offering interval reading, settlement of energy quantities, scheduling, and billing of interval energy consumption. EDM covers the following areas:
- Central database for energy data (Energy Data Repository).
- Settlement and schedule management using the settlement workbench.
- Billing of profiles using real-time-pricing billing (RTP billing).
9. Work Management : This component is used for accepting, planning, calculating and carrying out work orders and, if applicable, for billing work orders to a customer.
10. Inter-company Data Exchange (IDE): Inter-company Data Exchange is a solution that meets the demands of deregulated energy markets. The Inter-company Data Exchange Component is primarily comprised of the following parts:
1. Administration of Deregulation Data: Deregulation data includes points of delivery (PoD), Grids, point of delivery services and service providers.
2. Process Management: Process management allows you to trigger processes for inbound communication - simple processes such as changes to business partner master data, as well as a complex workflow for processing enrollment. Outbound communication does not usually require complex process management.
3. Data Exchange Processes: The deregulation of the energy market has lead to the development of new business processes that require data to be exchanged between companies (supplier and distributor for example).
In a business process, an exchange of data consists of several steps. We will refer to these steps as data exchange processes.
The starting point for defining a data exchange process is the corresponding data exchange basic process. The data exchange basic process describes the implementation of a data exchange process. The following are examples of implemented data exchange basic processes:
* Send customer switch notification
* Receive customer switch notification
* Send confirmation/rejection of customer switch
* Receive confirmation/rejection of customer switch
* Import profiles
* Export profiles
SAP UCES will be added soon to give basic knowledge to the readers.
Saturday, July 10, 2010
SAP IST -RM/CA -Telecommunications -Brief Overview
1. Contract Accounts Receivable and Payable (Receivables Management – Contract Accounting, SAP IS-T/RM-CA):
Accounts receivable software that is designed especially for mass processing, as is required for telecommunications companies with a large numbers of customers and documents. To use this functionality, you must install the Contract Accounting FI-CA component, which can be used instead of the standard SAP R/3 component FI – Accounts Receivable. The FI-CA module is fully integrated with the FI – G/L Accounting component.
The following tools are available in contract accounts receivable and payable to transfer data from external systems:
· Programs for Automatic Data Transfer
· BAPIs
· IDoc Interfaces
2. IS-T Telecommunication Services in RM-CA: This type of data is required to assign document items to a telecommunications service object in Contract Accounts Receivable and Payable (RM-CA). A telecommunications service object can be a telephone number (single-line connection), a group of telephone numbers (multi-line connection) or an IP address (Internet connection).
Distribution of telecommunications service objects in RM-CA is required to create a disconnection or reconnection (if open items are cleared) proposal for telecommunications services from RM-CA.
3. Master Data:
The Business Partner and the contract account are available as Telecommunications RM-CA - Master Data in the system for the SAP Telecommunications/RM-CA component.
Accounts receivable software that is designed especially for mass processing, as is required for telecommunications companies with a large numbers of customers and documents. To use this functionality, you must install the Contract Accounting FI-CA component, which can be used instead of the standard SAP R/3 component FI – Accounts Receivable. The FI-CA module is fully integrated with the FI – G/L Accounting component.
The following tools are available in contract accounts receivable and payable to transfer data from external systems:
· Programs for Automatic Data Transfer
· BAPIs
· IDoc Interfaces
2. IS-T Telecommunication Services in RM-CA: This type of data is required to assign document items to a telecommunications service object in Contract Accounts Receivable and Payable (RM-CA). A telecommunications service object can be a telephone number (single-line connection), a group of telephone numbers (multi-line connection) or an IP address (Internet connection).
Distribution of telecommunications service objects in RM-CA is required to create a disconnection or reconnection (if open items are cleared) proposal for telecommunications services from RM-CA.
3. Master Data:
The Business Partner and the contract account are available as Telecommunications RM-CA - Master Data in the system for the SAP Telecommunications/RM-CA component.
SAP IS Retail - Brief Overview
SAP Retail is a completely integrated retailing system. It maps the complete set of business processes required for competitive assortment strategies, different retail formats, and ECR-driven logistics and distribution. It provides all the functions necessary for modeling business processes in a retail company.
With SAP Retail, SAP has endeavored to model the full "Value Chain," all the links in the logistics pipeline from consumer to vendor. Retailers can thus optimize the whole array of business processes and control checks in managing the flow of merchandise and information among vendors, retailers and consumers.
The key retailing processes include:
* Assortment Management
* Sales Price Calculation
* Promotion Management
* Allocation
* Requirements Planning and Purchasing
* Goods Receipt
* Invoice Verification and Subsequent Settlement of End-Of-Period Arrangements
* Warehouse Management
* Picking and Delivery
* Billing
* Store Supply
With SAP Retail, SAP has endeavored to model the full "Value Chain," all the links in the logistics pipeline from consumer to vendor. Retailers can thus optimize the whole array of business processes and control checks in managing the flow of merchandise and information among vendors, retailers and consumers.
The key retailing processes include:
* Assortment Management
* Sales Price Calculation
* Promotion Management
* Allocation
* Requirements Planning and Purchasing
* Goods Receipt
* Invoice Verification and Subsequent Settlement of End-Of-Period Arrangements
* Warehouse Management
* Picking and Delivery
* Billing
* Store Supply
SAP IS - Oil & Gas - Brief Overview
This component enables you to map all business processes required in the petroleum trade. The component comprises the purchase, storage, transportation, and sale of fuels, lubricants, and bottled gas.
The component contains the following functional areas:
● Telephone Sales with Sales Logistics Cockpit (SLC), Continuous Product Replenishment (CPR) and Notes
● Transportation Planning
● Data Collation
● Interfaces and Old Interfaces
● Liquefied Petroleum Gas (LPG)
● Internal Stock Monitoring
The component contains the following functional areas:
● Telephone Sales with Sales Logistics Cockpit (SLC), Continuous Product Replenishment (CPR) and Notes
● Transportation Planning
● Data Collation
● Interfaces and Old Interfaces
● Liquefied Petroleum Gas (LPG)
● Internal Stock Monitoring
SAP IS Media - Brief Overview
SAP Classified Advertising Management (SAP IS-M/AMC): To design ad content. Ad content involves ad text that is entered, formatted and designed in IS-M/AMC UI according to the type of classified ad, for instance by inserting borders and graphics.
SAP IS Insurance - Brief Overview
1. SAP Policy Management (FS-PM) is an integrated policy management system that is suitable for insurance companies operating on a global basis and for the regional market. This is guaranteed by integration into the SAPlandscape.
SAP Policy Management enables communication with other SAP components, such as Business Partner (FS-BP), Collections/Disbursements (FS-CD), Claims Management (FS-CM), Incentive and Commission Management (FS-ICM), Reinsurance (FS-RI), Financial Accounting (FI), Organizational Management (PD-Org), Business Warehouse (BW), and other components using defined interfaces.
SAP Policy Management enables communication with other SAP components, such as Business Partner (FS-BP), Collections/Disbursements (FS-CD), Claims Management (FS-CM), Incentive and Commission Management (FS-ICM), Reinsurance (FS-RI), Financial Accounting (FI), Organizational Management (PD-Org), Business Warehouse (BW), and other components using defined interfaces.
SAP IS-Banking -Brief overview
The Banking services from SAP comprise both operational and analytical banking applications. The various applications can communicate with one another by means of Enterprise Services.
Banking services from SAP consist of the following components:
1. Account Management (FS-AM): The Account Management system is responsible for the management and processing of the statutory reporting figures. It provides information concerning the receivables and payables between a bank and third parties. The accounts, balances, and payment items are managed in the Account Management system. The balances are not managed on a currency basis that is, no conversion takes place. Postings can be made in a currency that differs from the account currency. In this case, currency conversion takes place and foreign exchange item postings can be generated. The positions form the basis for external financial reporting, meaning that the contract and turnover data stored here represents the data basis for the creation of the balance sheet. One key processing function of the Account Management system involves the interest settlement and charge calculation for the accounts.
This component comprises the functions you need in banking for the administration of customer accounts. Together with Payment Transactions, Securities Settlement and Securities Account Management, it is the central component of Transaction Banking which you can use to manage account contracts, account turnovers or account settlements. A special feature of the Account Management system is the integration of card management, since in many respects the administration of cards, such as credit cards or customer cards, is similar to the administration of customer accounts.
2. Master Contract Management (FS-MCM): This application component bundles contracts into master contracts and provides special processes and functions for these master contracts. List of processes:
* Communication Between Logical Systems
* Master Contract
* Product Version Change
* Order Management
* Overdraft Protection
* Combined Settlement
* Payment Distribution and Monitoring
* Effective Cash Pooling
* Facilities
* Postprocessing Office
* Financial Conditions in Master Contract Management
* Correspondence in Master Contract Management
3. Posting Control Office (FS-PCO-AM):
his component supports rational processing of mass payment transactions in the Account Management (FS-AM) system. You can use the Posting Control Office for the following purposes:
● For manual and automatic further processing when the Account Management system encounters posting problems when posting payment items.
● For manual further processing if the creation of pre-notes in Account Management leads to insufficient funds on the account.
● For further manual processing if Account Management identifies errors during processing of payment distribution items, such as incorrect Customizing settings or contrary settings in the loan account.
4. Collateral Management (FS-CMS):
SAP Collateral Management is a comprehensive solution for maintaining, administration and monitoring the usage of collaterals and also for adherence to reporting standards such as the Basel II framework. The solution is designed around the three principal collateral entities, namely the collateral objects, collateral agreements and receivables.
5. Business Partner for Financial Services (FS-BP): The SAP Business Partner for Financial Services (SAP BP-FS) is the SAP application for saving and managing all customer information.
6. Foundation (FS-FND): Foundation forms the technical basis for the banking services. It consists of the following reusable service components that are available to other components of the banking services:
* Agent Framework (FS-FND-AF)
* Correspondence (FS-FND-COR)
* Hierarchical Derivation Service (FS-FND-DER)
* Cash Flow Calculator (FS-FND-FCL)
* Cross Lock Management (FS-FND-LCK)
* Market Data (FS-FND-MKD)
* Parallel Processing and Job Control (FS-FND-PPJ)
* Pricing (FS-FND-PRI)
* Process Step Journal (FS-FND-PSJ)
7. Bank Analyzer (FS-BA):
Bank Analyzer supports risk and return management by calculating, measuring, and analyzing financial products. The structure of Bank Analyzer is based on the Integrated Finance and Risk Architecture (IFRA) and meets today's requirements (International Accounting Standards (IAS), Basel II, Risk Adjusted Performance Measurement, and Sarbanes-Oxley) for financial products.
Banking services from SAP consist of the following components:
1. Account Management (FS-AM): The Account Management system is responsible for the management and processing of the statutory reporting figures. It provides information concerning the receivables and payables between a bank and third parties. The accounts, balances, and payment items are managed in the Account Management system. The balances are not managed on a currency basis that is, no conversion takes place. Postings can be made in a currency that differs from the account currency. In this case, currency conversion takes place and foreign exchange item postings can be generated. The positions form the basis for external financial reporting, meaning that the contract and turnover data stored here represents the data basis for the creation of the balance sheet. One key processing function of the Account Management system involves the interest settlement and charge calculation for the accounts.
This component comprises the functions you need in banking for the administration of customer accounts. Together with Payment Transactions, Securities Settlement and Securities Account Management, it is the central component of Transaction Banking which you can use to manage account contracts, account turnovers or account settlements. A special feature of the Account Management system is the integration of card management, since in many respects the administration of cards, such as credit cards or customer cards, is similar to the administration of customer accounts.
2. Master Contract Management (FS-MCM): This application component bundles contracts into master contracts and provides special processes and functions for these master contracts. List of processes:
* Communication Between Logical Systems
* Master Contract
* Product Version Change
* Order Management
* Overdraft Protection
* Combined Settlement
* Payment Distribution and Monitoring
* Effective Cash Pooling
* Facilities
* Postprocessing Office
* Financial Conditions in Master Contract Management
* Correspondence in Master Contract Management
3. Posting Control Office (FS-PCO-AM):
his component supports rational processing of mass payment transactions in the Account Management (FS-AM) system. You can use the Posting Control Office for the following purposes:
● For manual and automatic further processing when the Account Management system encounters posting problems when posting payment items.
● For manual further processing if the creation of pre-notes in Account Management leads to insufficient funds on the account.
● For further manual processing if Account Management identifies errors during processing of payment distribution items, such as incorrect Customizing settings or contrary settings in the loan account.
4. Collateral Management (FS-CMS):
SAP Collateral Management is a comprehensive solution for maintaining, administration and monitoring the usage of collaterals and also for adherence to reporting standards such as the Basel II framework. The solution is designed around the three principal collateral entities, namely the collateral objects, collateral agreements and receivables.
5. Business Partner for Financial Services (FS-BP): The SAP Business Partner for Financial Services (SAP BP-FS) is the SAP application for saving and managing all customer information.
6. Foundation (FS-FND): Foundation forms the technical basis for the banking services. It consists of the following reusable service components that are available to other components of the banking services:
* Agent Framework (FS-FND-AF)
* Correspondence (FS-FND-COR)
* Hierarchical Derivation Service (FS-FND-DER)
* Cash Flow Calculator (FS-FND-FCL)
* Cross Lock Management (FS-FND-LCK)
* Market Data (FS-FND-MKD)
* Parallel Processing and Job Control (FS-FND-PPJ)
* Pricing (FS-FND-PRI)
* Process Step Journal (FS-FND-PSJ)
7. Bank Analyzer (FS-BA):
Bank Analyzer supports risk and return management by calculating, measuring, and analyzing financial products. The structure of Bank Analyzer is based on the Integrated Finance and Risk Architecture (IFRA) and meets today's requirements (International Accounting Standards (IAS), Basel II, Risk Adjusted Performance Measurement, and Sarbanes-Oxley) for financial products.
Subscribe to:
Posts (Atom)